fd444 Privacy Policy

fd444 ("we", "us", "our", or "the Platform") is committed to protecting the privacy and personal data of every player who uses the fd444 website and associated services. This Privacy Policy describes how fd444 collects, processes, stores, shares, and protects personal information in connection with the provision of its online cricket betting, casino gaming, and account management services to players based in Bangladesh and elsewhere.

This policy applies to all personal data collected through the fd444 website at fd444.io, including via desktop browsers, mobile browsers, account registration flows, payment processing interfaces, customer support channels, and any other touchpoint through which a user interacts with the fd444 platform.

By creating an fd444 account or by continuing to use the fd444 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform and contact support at [email protected] to request account closure.

fd444 collects personal data through several channels and in several categories. The table below summarises the primary categories of personal data we collect, the source of that data, and the context in which it is gathered:

fd444 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data beyond what is strictly required for identity verification purposes. Where biometric data (such as a facial photograph) is collected for liveness verification, it is processed solely for that purpose and is not retained beyond the verification process.

fd444 uses the personal data we collect for the following specific purposes. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent:

• Account creation and management: To register your account, verify your identity, maintain your account settings, and provide you with access to fd444 services.
• Payment processing: To process deposits and withdrawals in BDT via bKash, Nagad, Rocket, and Upay, to reconcile transactions, and to investigate and resolve payment disputes.
• Identity and age verification (KYC): To confirm that you are who you say you are, that you are 21 years of age or older, and that you are not subject to any applicable sanctions or self-exclusion orders.
• Fraud prevention and AML compliance: To monitor transactions and account behaviour for indicators of money laundering, fraud, bonus abuse, multi-accounting, and other prohibited activities as defined in the fd444 Terms & Conditions.
• Service delivery and personalisation: To provide you with cricket betting markets, casino games, live dealer products, and other features; to personalise your platform experience based on your gaming preferences and history.
• Customer support: To respond to your support enquiries, resolve disputes, and maintain records of your interactions with the fd444 support team.
• Responsible gaming: To monitor your play patterns for indicators of potential harm, to enforce the responsible gaming tools you have activated, and to contact you proactively where our systems identify risk indicators.
• Marketing communications: To send you promotional emails, bonus offers, and platform news — but only where you have opted in to receive such communications. You may withdraw this consent at any time via your account settings or by contacting support.
• Platform improvement and analytics: To analyse aggregate, anonymised usage data in order to improve platform performance, game selection, and user experience. Individual player data is never used for this purpose in an identifiable form.
• Legal and regulatory obligations: To comply with applicable laws, respond to lawful requests from regulatory or law enforcement authorities, and to establish, exercise, or defend legal claims.

fd444 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing that is required to perform the contract between fd444 and you as a registered player — including account management, payment processing, and game delivery.
• Legal obligation: Processing that is required to comply with applicable laws, including KYC/AML obligations, tax reporting requirements, and responses to lawful regulatory or law enforcement requests.
• Legitimate interests: Processing that fd444 carries out in pursuit of legitimate business interests — including fraud prevention, platform security, responsible gaming monitoring, and aggregate analytics — where those interests are not overridden by your privacy rights.
• Consent: Processing for optional purposes, including direct marketing communications, where you have given explicit, informed, and freely withdrawable consent. You may withdraw consent for marketing at any time without affecting the lawfulness of prior processing.

fd444 does not sell, rent, or trade your personal data to third parties. We share personal data only in the following limited and controlled circumstances:

• Payment service providers: bKash, Nagad, Rocket, and Upay receive the transaction data necessary to process deposits and withdrawals on your behalf. Each provider operates under its own published privacy policy and applicable financial regulation.
• Identity verification providers: Third-party KYC and AML screening services receive the identity documents and personal data required to complete verification checks. These providers are bound by strict data processing agreements and may not use your data for any purpose beyond the contracted verification service.
• Game content providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive a session token and anonymised player identifier to facilitate game delivery. They do not receive your full identity data or payment details.
• Technology and infrastructure providers: Cloud hosting, content delivery, and security service providers who process data on our behalf under binding data processing agreements with equivalent data protection standards.
• Legal and regulatory authorities: Where fd444 is required by applicable law, court order, or lawful regulatory request to disclose personal data, we will do so. We will notify affected players of such disclosures where we are legally permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or substantially all of fd444's assets, personal data may be transferred to the acquiring entity. Players will be notified of any such transfer and the privacy implications before the transfer takes effect.

All third parties with whom fd444 shares personal data are required to maintain the confidentiality and security of that data and to process it only for the purposes for which it was shared. fd444 does not permit third parties to use your personal data for their own independent commercial purposes.

fd444 uses cookies and similar tracking technologies to operate and improve the platform. The following categories of cookies are used:

• Strictly necessary cookies: These are essential for the platform to function. They include session cookies that maintain your logged-in state, security tokens that protect against cross-site request forgery, and load-balancing cookies. These cookies cannot be disabled without disrupting core platform functionality.
• Functional cookies: These cookies remember your preferences — such as your preferred language, display settings, and responsible gaming tool configurations — so that you do not need to re-enter them on every visit.
• Analytics cookies: fd444 uses anonymised, aggregate analytics data to understand how players navigate the platform and which features are most used. This data is processed in a form that does not identify individual players. No analytics data is shared with third-party advertising networks.

fd444 does not use advertising cookies, retargeting cookies, social media tracking pixels, or any cross-site tracking technologies that would allow third parties to build a profile of your browsing behaviour outside the fd444 platform. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair your ability to use fd444.

fd444 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where deletion is not immediately possible due to backup or archiving cycles, the data will be isolated from active processing and deleted at the earliest practicable opportunity.

fd444 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and fd444 servers.
• AES-256 encryption for sensitive data fields stored in the fd444 database, including identity document data and financial account numbers.
• Access controls: Personal data is accessible only to fd444 staff and contractors who have a documented need-to-know, under role-based access control policies with multi-factor authentication required for all administrative access.
• Regular security audits: fd444 conducts periodic third-party penetration testing and vulnerability assessments of its platform and infrastructure.
• Incident response: fd444 maintains a documented data breach incident response plan. In the event of a security incident affecting personal data, affected players will be notified promptly with details of the nature of the incident, the data affected, and the steps taken to remediate it.
• Employee training: All fd444 staff who handle personal data receive regular data protection and security awareness training.

As a player on the fd444 platform, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact [email protected] with the subject line "Data Rights Request" and your registered account username. fd444 will verify your identity before processing any request and will respond within 30 calendar days:

fd444 will not charge a fee for processing data rights requests unless the request is manifestly unfounded or excessive. Where a fee is applicable, you will be notified before processing proceeds. Requests that cannot be fulfilled due to overriding legal obligations will be accompanied by a clear written explanation.

fd444 operates a strict 21+ age policy. The platform is not intended for, and does not knowingly collect personal data from, any person under the age of 21. Age verification is a mandatory step in the fd444 registration and KYC process.

If fd444 becomes aware that personal data has been collected from a person under 21 years of age, it will immediately suspend the associated account, delete the personal data concerned, and report the incident to its compliance team. If you believe that a minor has registered on fd444, please notify us immediately at [email protected].

The fd444 platform may from time to time reference or display content relating to third-party game providers, payment service partners, or sports organisations. This Privacy Policy applies solely to the personal data processed by fd444 directly. It does not cover the data practices of third-party websites, mobile applications, or services that may be referenced in fd444 content.

fd444 is not responsible for the privacy practices or content of any third-party service. If you access a third-party service in connection with your use of fd444 — for example, by opening the bKash or Nagad application to complete a payment — you do so subject to that third party's own privacy policy, which fd444 encourages you to review independently.

fd444 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. All amendments will be published on this page with an updated "Last Updated" date at the top of the document.

Where amendments are material — that is, where they significantly affect how fd444 collects or uses personal data, or where they affect your data rights — fd444 will provide at least 14 days' advance notice to registered players via the email address associated with their account. For non-material changes, such as clarifications of existing language, the updated policy will take effect immediately upon publication.

Your continued use of fd444 after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not accept the amended policy, you should discontinue use of the platform and request account closure in accordance with the fd444 Terms & Conditions.

If you have any questions, concerns, or complaints about how fd444 processes your personal data, or if you wish to exercise any of your data rights as described in Section 9 of this policy, please contact the fd444 Data Protection team using the following details:

• Email: [email protected] — please include "Privacy" or "Data Rights Request" in your subject line for fastest routing
• Live Chat: Available 24/7 in English directly through the fd444 platform
• Response Time: All privacy-related queries are acknowledged within 48 hours; substantive responses are provided within 30 calendar days
• Time Zone: Bangladesh Standard Time (BST, UTC+6)